How to Cancel a Service

If you are looking to remove a pending cancellation to keep the service active, please refer to this article.

We are sorry to hear that you were not satisfied with our service. We recommend that you first contact our support team, they will be happy to help you with any problems related to RetlyHosting. You can ask for help here.

Anyway, here are the steps to follow to cancel a service:

1. Go to the Billing Panel, Services section.

2. Press the Cancel Options button.

3. A pop-up will appear that you must fill in, indicating whether you wish to cancel immediately or at the end of the period and the reason for the cancellation.

4. Click Save.